CANCELLATION OF ORDERS
All products sold is made to order, hence we do not accept return or exchange any product(s) ordered from this site.
POLICY FOR DEFECTIVE GOODS
In the circumstance that final product(s) you received is defective / incorrect, within SEVEN (7) calendar day of receiving the product(s), you may request for replacement or refund by sending photo(s) with your reasons.
HOW DO I NOTIFY YOU
You should email us at email@example.com to notify us of your defective goods with photo(s) and order number. Alternatively, please contact our customer service on +604-6448202 during office hours (Mon – Fri 9am to 6pm, exclude Public Holiday).